Pre-Sales Services
Customised Solutions
Available Stocks
We seldom have trucks in stock; all trucks are the latest models and produced in accordance with orders. Many specifications and parameters will be customised to meet customers’ different requirements.
Order, Payment, and Trade
Order: After finalising your ideal specification and parameters, we will share your digital Sales Contract via email. Then, both parties are expected to check, sign, and stamp the Sales Contract officially, thoroughly, and carefully.
Payment: As for payment terms, we usually accept T/T in USD and RMB.
- 30% paid as advance after signing the above-mentioned Sales Contract, then production shall be arranged.
- We will keep our customers updated on the process of production process with pictures or videos. After production is completed, we shall send photos and videos of the final actual trucks, or customers can come to inspect the trucks.
- After the customers confirm that everything has passed without errors, we expect the remaining balance payment to be made as soon as possible to ensure we can notify our factories to arrange prompt shipments.
Trade: FOB, CIF and CFR are our frequently used trade terms.
Production Cycle
The production cycle is 20 to 45 working days, which may vary based on the types of trucks and vehicles, as well as the peak or off-peak season. We understand that our customers prefer to receive their products as soon as possible. Therefore, we strive to coordinate the entire process efficiently and minimise production time. Delivering high-quality orders in a timely manner is our commitment to every customer.
Customer Experience
Our Customer Service Centre is set to improve customer satisfaction. We aim to provide professional services, including service centre information, price consultations, technical support, repairs, spare parts inquiries, and sales support.